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Privacy Policy | Legrand United Kingdom

 

Latest update: April 2023 

The Website [name of the website] (“the Website”) is hosted on the servers of AWS.    
Amazon Web Services, Inc.  
P.O. Box 81226 Seattle, WA 98108-1226  
USA  
http://aws.amazon.com

Privacy Policy

IDENTITY OF THE DATA CONTROLLER

The processing of personal data collected is carried out under the responsibility of:

Name and contact details of the Data ControllerLegrand France 
128, av. du Maréchal de Lattre de Tassigny 
87045 Limoges Cedex (France)
Legal information on the Data ControllerPublic Limited Company (Société Anonyme) with a registered capital of €.54.912.550 
SIRET No. (Business reg.) 758 501 001 
APE Code (Business category) 27.33Z 

Registered with the Limoges Trade and Companies
Register under the number 758 501 001 
VAT ID No. FR 94 758 501 001

DATA COLLECTED AND PURPOSE OF DATA PROCESSING 

Data that you communicate to us

Data collected

Purpose of data processing

Legal basis of data processing

Last name, First name *

Answer requests in a personalised manner

Creation or verification of the existence of your client file on our CRM tool provided by Salesforce You can oppose to this processing at any time by following the procedure set out in the Exercise of users’ rights section

Legitimate interest in continuously improving and monitoring the Controller’s client relations

Job title

Company *

E-mail address *

Answer requests electronically / Commercial prospection when you consent to it

Postal address *

Send samples at your request

Country *

Direct your request towards the relevant entity

Telephone number *

Answer requests by telephone

 

The content of messages and files you submit us may also contain personal data.

* Mandatory data 

Data identified as mandatory is essential for providing the service you requested. Failure to fill in a mandatory field will prevent us from handling your request.

When you provide us with optional data, you have the right to oppose to their processing at any time by following the procedure detailed in the “Exercise of users’ rights” section. 

We will retain the above data for a maximum of 10 years after processing of your request, depending on the kind of request, notably for all unsatisfaction requests.

 

Data collected during the use of our services

Data collected

Purpose of data processing

Legal basis of data processing

Retention period

IP Address
 

After consultation and consent

Geolocation

Consent 
 

You can withdraw your consent at any time by following the procedure set out in the “Exercise of users’ rights” section.

Location data are anonymised immediately after use. They are not kept nor read by us.

Data on events related to your device given by the browser (server errors, server activity, parameters, type and language, date and time of the request, source URL, session identifiers, browsing history…)

Improvement of the website and services 
 

System errors handling

Legitimate interest of improvement of the website and services

26 months

Statistics on the user’s journey 
 

After consultation and consent

Improvement of the website and services

Consent
 

You can withdraw your consent at any time by following the procedure set out in the “Exercise of user’s rights” section.

26 months

 

For audience measurement data and data collected through the use of cookies on the Website, their retention period is 13 months. We keep data collected through these cookies for a maximum retention period of 26 months. 

Your IP address is anonymized immediately after its collection, so Legrand does not have access to it.


EXERCISE OF USERS’ RIGHTS

You have a right to access, rectify or delete your personal data. You can request that their processing be restricted or object to them being processed.   When we rely on your consent to perform a particular processing, you can withdraw such consent at any time. 

If you request the erasure, or object to the processing of data necessary to the performance of our services and/or specified as mandatory, you will no longer be able to use the Software, as it requires the processing of these data in order to operate.  

Should you so request, we may send you the personal data that you have provided to us in an easily accessible format. 

You also have the right to define guidelines for the fate of your data after your death. 

You may exercise your rights at any time, subject to the production of valid supporting documents, by sending your request to our Data Protection Officer: 

- by post to: LEGRAND, Legal Department, 128 avenue du Maréchal de Lattre de Tassigny 87045 LIMOGES CEDEX, France. 

- using the contact form at the following address: https://www.legrand.com/fr/contact

Your request will be processed within one month of receipt. If necessary, this period can be extended by two months, in view of the complexity and the number of requests. In this case, you will be informed of this extension and its reasons within one month of receipt of the request. 

No payment will be required for the exercise of your rights except in case of manifestly unfounded or excessive demand. In this case, the Legrand Group further reserves the right to not respond to your request.

In the event you remain dissatisfied with our response, we remind you that you have the right to lodge a complaint with the French data protection authority, Commission Informatique et Libertés (CNIL): https://www.cnil.fr/, or the data protection authority of the country where you live.


CONDITIONS OF DATA PROCESSING 

The personal data are processed with the help of manual and computer tools.


ACCESS TO DATA

Only the following have access to your personal data, within the limits of their respective assignments:

  • The internal services of the company Legrand France, established in France, in order to administer your requests: services in charge of the Website management; marketing and communication department.
  • Legrand Group companies, in order to answer your request when it relates to their activities. When your request requires us to transfer your data to a subsidiary located outside of the European Union, we inform you that we have put standard contractual clauses in place to cover such transfers;
  • The service provider AWS, established in USA, responsible for hosting the data collected via the Website; we inform you that our partner, AWS, has the necessary legal and technical guarantees to ensure the transfer in a secure manner in the United States according to European legislation;  
  • The service provider Salesforce, for the purpose of managing customer relations. We inform you that our partner, Salesforce, has the necessary legal and technical guarantees to ensure the transfer in a secure manner in the United States according to European legislation;
  • The platforms and social media: Linkedin, Youtube, insofar as they have access to your browsing history on our Website should you consent to such access through or “cookie banner”. We also inform you that Linkedin and Youtube have  the necessary legal and technical guarantees to ensure the transfer in a secure manner. in the United States according to European legislation. To learn more, please consult our “Types of cookies” section below.  
  • Google as a cookie provider, insofar as they have access to data relating to your browsing history (through the cookie Google Analytics) when you confirm your agreement upon arrival on our Website. For further information, please consult the section below entitled “Type of cookies”.
  • For more information on how Google uses the data collected through Google Analytics, please consult : https://policies.google.com/technologies/partner-sites?hl=fr

We inform you that the aforementioned service providers are bound by an obligation of confidentiality and may only use your data in compliance with our contractual provisions and the applicable legislation.  


DATA SECURITY 

The LEGRAND Group has implemented adequate physical, electronic and administrative protection measures that comply with the regulations in order to protect your personal data. The LEGRAND Group would like to draw the users' attention to the potential risks in terms of data confidentiality linked to Internet use. It is the responsibility of the user to set up or ensure the use of a personal secured computer network, as well as to ensure a correct technical configuration of the connection box connected to your Internet service provider and of other devices such as radio access equipment (e.g. WIFI, 4G, etc.).


COOKIES AND SIMILAR TECHNOLOGIES 

While you are browsing, cookies are stored on your device (computer, mobile phone, tablet), subject to the choice you have made and that you can change at any time by managing your settings (see “Accept or reject cookies”). 

Placed on your terminal when you visit a website, a cookie is a small text file containing information about your browsing (pages viewed, date and time of the consultation, etc.), whose main purpose is to enhance your visit and allow you to receive targeted services. The term “cookie” is hereafter referring to cookies, trackers, pixels and any other technologies. 

 

Types of cookies 

  • Internal cookies required for the Website to operate
GDPR_LegrandConsent to the deposit of cookies and date of acceptation
Is_b2cIdentify if the user is a private individual or not
Last_country_visitedCountry version of the website visited by the user
SimpleSAMLSessionIDCookie used in case of authentication of the user

These cookies are strictly necessary to the functioning of the Website. The personal data is collected on the contract basis and is retained for a maximum of 6 months

 

  • Audience measurement cookies
Google Tag ManagerCookies enabling the collect of information used to register statistics on users’ journey on the Website.
Google Analytics
Piwik Pro

The personal data collected are retained for a period of 26 months and the cookies remain on your devices for a period of 13 months. No nominal data is stored, and no statistical data is cross-referenced with any nominal data that the Legrand Group may have. 

When you consent to the deposit of such cookies through our “cookies banner”, this shall constitute the legal basis of the processing. You can decide to withdraw such consent at any time by following the procedure set out in the “Accept or refuse cookies” section.

  • Third party cookies aimed at improving the interactivity of the Website

The Website displays offers service made available by third parties.

 

These features use third-party cookies directly deposited by these services. 

At the time of your first visit, a banner informs you about the presence of such cookies and invites you to indicate your choice. They are only deposited if you accept them, such consent shall thus constitute the legal basis for processing. You may decide to withdraw your consent at any time, to do so please follow the directions detailed below, “Accept or reject cookies”. 

 

Accept or reject cookies

You can set your browser to store cookies in your terminal or reject them, either routinely, or depending on where they originate from, or to inform you each time a cookie is stored in your terminal, so you can decide whether to accept or reject them. 

You can manage your personal preferences and personalize your choices in our cookie management tool. 

However, the deletion of all cookies used may lead to the alteration or loss of certain settings or information and make browsing difficult or even impossible. 

The configuration of each browser is different. It is described in your browser's help menu, which indicates how to change your cookie preferences. Here is how to control or prevent the storage of cookies: 

  • For Chrome™ : http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 
  • For Firefox™ : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies 
  • For Internet Explorer™ : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies 
  • For Microsoft EDGE™ : https://privacy.microsoft.com/fr-fr/windows-10-microsoft-edge-and-privacy 
  • For Safari™ : https://support.apple.com/kb/ph21411?locale=fr_FR

UNDER FIFTEEN 

Minors aged under fifteen are not the target user group of the Website. However, access to the Website is not restricted to adults since the contents of the Website are not prohibited for minors under 15. 

The Website does not knowingly gather or use any personal information from children under 15. If information is gathered by the Website concerning a minor, the minor’s legal representative has the possibility to contact the Customer Relations Centre of Legrand in order to rectify, modify or delete this information (see “Exercise of user’s rights”).


AMENDMENT TO THE PRIVACY POLICY 

This document may be modified at any time without prior notice. We invite you to consult it regularly.