Legrand Legrand

1 Anti-corruption and business ethics

Resources are allocated and policies put in place to prevent risks related to acts of passive or active corruption, unfair competition, mechanisms for influencing the company and the responsibilities of its senior management (lobbying), fraud, and rules on embargoes.

2 Public engagement

Establishment of practices to manage how the organisation engages in political processes or public advocacy, in the broadest sense, with the aim of preventing manipulation, intimidation or coercion or any kind of behaviour that has the potential to undermine public debate or the organisation.

3 Data and privacy protection, and responsible use of data

Implementation of a specific policy and measures to guarantee the protection of the personal data and privacy of users, customers and employees and a policy for the transparent and responsible use of data.

4 Respect for property rights

Property rights cover both physical and intellectual property and include interest in land and other physical assets, copyrights, patents, moral rights and other rights. They may also encompass rights not recognised by law, such as the traditional knowledge of specific groups, for instance indigenous peoples, or the intellectual property of employees or others.

5 Compensation and social protection

This refers to the basic package of social protection, wages and minimum benefits across all countries commensurate with local cost of living and fairness.

6 Job creation

Employment is closely linked to economic growth. When an organisation creates jobs, it is contributing to reducing poverty and promoting economic development. 

7 Development of human resources

Skills development is an essential factor for promoting employment and helping individuals not simply as a means to guarantee the provision of decent and productive work, but also to broaden the choices available by improving employability.

8 Promotion of diversity and equal opportunities

The organisation guards against any form of discrimination in its recruitment and promotion practices. It is also committed to promoting diversity, fair treatment to all and the integration and continued employment of people with disabilities.

9 Workplace health and safety, working conditions and quality of working life

The organisation takes measures to prevent accidents related to health and safety issues in the work environment and promote the physical, moral and social wellbeing of employees.

10 Social dialogue

The implementation of practices which promote constructive dialogue between management and employees and represent the different categories of employees with a view to bargaining, consulting and discussing matters of mutual interest.

11 Management relations

Relations between managers and employees grant certain rights and place obligations on both managers and employees in the interests of the organisation and society. The organisation ensures its regulatory responsibilities are observed and maintains a fair and stable climate, labour relations rules and working conditions.

12 Duty of care and protection of whistle-blowers

As part of its social responsibility, the organisation studies all actual and potentially negative impacts of its activities and manages them in order to reduce as much as possible or eliminate any risk of social or environmental harm. In the event the organisation is notified of any whistleblowing, it implements processes to protect its employees or any other stakeholder involved.

13 Dispute resolution

The organisation puts in place processes to allow both internal and external stakeholders to make contact and notify the company of any incidents or acts requiring its attention and action where appropriate.

14 Human rights and fundamental rights at work

The International Labour Organization has identified and defined fundamental rights at the workplace that are applied by the organisation. It covers four principles and rights: freedom of association and the right to collective bargaining; the elimination of forced and compulsory labour; the effective abolition of child labour; and the elimination of discrimination in the workplace.

15 Governance

The company has implemented an internal framework and processes to structure how it is managed, administered and steered such that financial and non-financial performance, global strategy and risk management are integrated, optimised and transparent to guarantee the sustainability of activity for all stakeholders.  

16 Local presence and promotion of social responsibility in the organisation’s sphere of influence 

The organisation recognises the value of community and identifies stakeholders within this community. It establishes dialogue systems and actively supports local actions based on the principle that the organisation and local actors share common interests. The organisation can influence other organisations by implementing decisions along the value chain and promoting responsible behaviour at a greater scale.

17 Access to education and culture

The organisation puts in place initiatives to promote access to culture, knowledge and education to allow any person to develop their potential and contribution to society.

18 Access to essential services

Essential or basic services refers to vital services that are essential for a person to live a decent and dignified life, a fundamental factor in fighting poverty: access to drinking water, energy and healthcare; the possibility to travel about freely, communicate or find information, and to benefit from environmental sanitation services.

Within its sphere of influence (employees, customers, suppliers, regions, etc.), the organisation commits to fostering access to these essential services, in particular access to energy which is closely related to its core business.

19 Wealth and income creation

The organisation puts in place processes to support, for example, the creation of enterprises, the fair distribution of the profits of economic activity (e.g. taxes, wages and profits) such that governments can generate income and so provide resources to tackle crucial development challenges.

20 Best practices in marketing, information and contracts

The organisation implements best practices in the area of marketing, the provision of fact-based and unbiased information and contracts. It gives information on its products and services in a transparent and easy-to-understand way for consumers which allows them to make informed decisions.

21 Consumer health and safety

The organisation sets down rules and regulations to protect the health and safety of consumers. This entails: supplying safe products and services that pose no unacceptable risk of harm when installed and used as recommended or stated or from reasonably foreseeable misuse, and the training of people, for example, to install these products.

22 Education and awareness

The organisation implements education and awareness actions to enable consumers to be well informed and aware of their rights and responsibilities so they can make informed purchasing decisions and consume responsibly.

23 Sustainable consumption

Sustainable consumption refers to consuming products and resources at a rate compatible with sustainable development. The concept is based on Principle 8 of the Rio Declaration on Environment and Development which stipulates that to achieve sustainable development and a higher quality of life for all people, States should reduce and eliminate unsustainable patterns of production and consumption.

The organisation deploys a strategy to ensure the products and services it supplies, its manufacturing processes and the nature of information supplied to consumers are in keeping with sustainable consumption.

24 Responsible buying

The organisation implements purchasing processes that guarantee balanced relations with suppliers and which incorporate standards and criteria that promote the preservation and protection of the environment, social progress and economic growth.

25 Development and access to technology

Information and communication technologies are a feature of almost every area of modern life and represent a valuable foundation for many economic activities. The organisation can help improve access to these technologies by offering products, training, partnerships and other initiatives.

26 After-sales service, customer support and resolution of complaints and disputes for consumers

To handle the needs of consumers after they have purchased products or used services, the organisation provides an after-sales service, customer support and assistance to resolve complaints and disputes.

27 Innovation

The organisation continually reviews its position and integrates megatrends related to its sector of activity into its strategy, in particular through strategic partnerships to stimulate technological innovation.

28 Anti-counterfeiting

Counterfeiting in whichever form represents a serious threat to any intellectual property rights held by the organisation. Counterfeiting can have serious consequences on a brand’s image in terms of product authenticity, exposing users to the risk of counterfeit products, loss of market share, etc. The organisation implements practices to identify, resolve and inform others on counterfeiting.

29 Dialogue with stakeholders

The organisation promotes open, transparent and continuous dialogue with stakeholders (customers, suppliers, elected officials, etc.) such that their needs and wants in terms of policies, programmes or business strategy are taken into consideration.

30 Reduction of the effects of climate change and the energy transition

The organisation acknowledges that greenhouse gas emissions caused by human activity are the most likely cause of global climate change with consequences on the environment and human activity. It is therefore committed to alleviating the effects of climate change by allocating appropriate resources.

31 Sustainable use of resources and the circular economy

All actions and production processes that the company uses to create value for its various stakeholders (including end customers) are carried out while also limiting negative externalities and use of resources (water, raw materials, etc.). The organisation has established processes to reduce its consumption of resources and manage waste more efficiently.

32 Pollution prevention

The organisation is working towards improving its environmental performance by preventing pollution including air emissions, water discharges, waste production, land and soil contamination, the use and disposal of toxic and hazardous chemical substances and all other sources of pollution generated by its activities and those of its suppliers and subcontractors, products and services.

33 Protection and restoration of the natural environment

Over the past 50 years, the ever-growing global demand on natural resources has resulted in a significant and often irreversible loss of habitat and biodiversity on Earth. The organisation takes steps to protect and restore the natural environment and its ecosystems.